More than 40% of respondents cited shorter delivery times as a key measure requiring warehouse investment. Also indicative of increased consumer demand is the expected increase by 76% of those surveyed in the number of warehouse locations and volume of items shipped out of warehouses.
Half of the surveyed IT and operations decision makers planned to move to a more modern, full-featured warehouse management system last year, while 75% of them plan this in 2020 to help manage the increased locations and items shipped.
Of those surveyed, 51% expected increased investment in real-time location systems that track inventory and assets throughout the warehouse last year, but this number escalates to 76% of respondents in 2020.
By 2020, respondents cited plans to make investments in the following processes and tools: increasing volume of items shipped (76%), equipping staff with technology (73%), bar code scanning (68%), tablets (66%) and Internet of Things (62%).
“IT and operations decision makers in warehouses and distribution centers consistently need to identify new ways to improve productivity and reduce costs to remain competitive,” said Mark Wheeler, director, Warehouse Solutions, Zebra Technologies. “Fulfillment is an integral part of the customer value chain and investment in technology and innovation in this area can go far to improve a customer’s experience.”