“It should be simple and convenient to shop online,” said Johan Hellman, head of eCommerce at PostNord. “We’ll now be able to deliver items inside the front door in a secure way. The recipient doesn’t need to be at home or be available at a particular time, which makes it both simple and convenient.”
The new service works via a PIN code issued automatically to an authorized PostNord delivery driver. The code opens a recipient’s front door just once, so PostNord can leave a parcel on the inside.
Now, there’s no need for customers to wait in all day, or make a special journey to a collection point. It’s another real-world example of smart door locks making life easier.
The new service is simple to operate. Customers select home delivery from a participating e-retailer, in the usual way, and approve a specific delivery time slot using their mobile phone.
If customers select “home delivery inside the front door,”their PostNord driver automatically receives a single-use PIN code to open the lock. The code becomes invalid instantly and automatically after delivery; the customer’s phone is notified again when the parcel is delivered.
A pilot project is already under way in Lerum, near Gothenburg, in conjunction with some of Scandinavia’s major e-retailers. Approximately 100 households are trialing this new, convenient delivery option.
With a smart lock, you can let guests in remotely via an app, send them a digital key, or provide a temporary or single-use PIN to open the door.