10.03.18
Confidex was awarded by Strathclyde Partnership for Transport (SPT), the largest of Scotland’s seven regional transport partnerships, as the supplier of Smart Tickets for Glasgow Subway. The ambition with the SPT’s current modernization program is to create a service and product offering which sets the benchmark for all other metro systems. An integrated smart ticketing system plays an important part in the plan.
SPT is the largest of Scotland’s seven regional transport partnerships. SPT runs the Glasgow Subway, a host of specialist bus services and is responsible for delivering better public transport for all. SPT has been part of Glasgow for more than 120 years. Encompassing 15 stations, all of the locations are situated across the city center, south side and west end of Glasgow. Running every four minutes at peak times, it takes just 24 minutes to complete a circuit of the 15 stations.
“We believe that reducing barriers to use of public transport is a key factor in driving modal shift from private car to public transport. One of the ways in which we do this is through smart technology, which should reduce the number and the duration of transactions for buying travel tickets,” Dan Schoenhofen, SPT’s ticketing commercial manager, said.
SPT wants to create this through a fully integrated system approach, which will result in a passenger offering exceeding all expectations. In 2018, Confidex was awarded as the supplier of Smart Tickets for Glasgow Subway, the second time.
Patronage of the Subway is currently 13 million to 14 million passenger journeys per year. Growth is predicted at a rate of approximately 3% per year between 2017 and 2021. The system is based on ITSO smartcard technology and will use two forms of smartcards, limited use tickets for single, return and all-day journeys and reusable for period passes and more expensive ticket products.
As SPT has been using Confidex smart tickets already since 2013, the quality of the supplied tickets is proven. “Customer feedback on the whole has been positive, with read speeds at gates being excellent,” Schoenhofen noted.
The SPT contract to supply limited use ITSO certified smart tickets will be for four years with an option to extend for further two years at the sole discretion of SPT.
SPT introduced a smart ticketing solution to its Subway in October 2013 as part of the 288 million GBP modernization of the 120-year-old network. The overall network modernization includes new software, smartcard ticketing machines, smart gates and related ticketing equipment across all Subway stations. Since its launch, the contactless technology (RFID) has been adopted by most of the Subway customers.
SPT is the largest of Scotland’s seven regional transport partnerships. SPT runs the Glasgow Subway, a host of specialist bus services and is responsible for delivering better public transport for all. SPT has been part of Glasgow for more than 120 years. Encompassing 15 stations, all of the locations are situated across the city center, south side and west end of Glasgow. Running every four minutes at peak times, it takes just 24 minutes to complete a circuit of the 15 stations.
“We believe that reducing barriers to use of public transport is a key factor in driving modal shift from private car to public transport. One of the ways in which we do this is through smart technology, which should reduce the number and the duration of transactions for buying travel tickets,” Dan Schoenhofen, SPT’s ticketing commercial manager, said.
SPT wants to create this through a fully integrated system approach, which will result in a passenger offering exceeding all expectations. In 2018, Confidex was awarded as the supplier of Smart Tickets for Glasgow Subway, the second time.
Patronage of the Subway is currently 13 million to 14 million passenger journeys per year. Growth is predicted at a rate of approximately 3% per year between 2017 and 2021. The system is based on ITSO smartcard technology and will use two forms of smartcards, limited use tickets for single, return and all-day journeys and reusable for period passes and more expensive ticket products.
As SPT has been using Confidex smart tickets already since 2013, the quality of the supplied tickets is proven. “Customer feedback on the whole has been positive, with read speeds at gates being excellent,” Schoenhofen noted.
The SPT contract to supply limited use ITSO certified smart tickets will be for four years with an option to extend for further two years at the sole discretion of SPT.
SPT introduced a smart ticketing solution to its Subway in October 2013 as part of the 288 million GBP modernization of the 120-year-old network. The overall network modernization includes new software, smartcard ticketing machines, smart gates and related ticketing equipment across all Subway stations. Since its launch, the contactless technology (RFID) has been adopted by most of the Subway customers.