“Zebra is excited by the results of our expanded operations in Bentonville, where our team has been instrumental in protecting our customers’ investments with an advanced level of technical and repair service that have helped businesses achieve maximum uptime and peak performance with their Zebra mobile devices,” said Mike Underwood, VP of global repair operations, Zebra Technologies.
The Bentonville facility diagnoses, tests and repairs mobile computers and barcode scanners widely used to capture and track data in retail stores, manufacturing plants, warehouses and distribution centers. Zebra’s general customer support, operations, quality and engineering associates also operate out of the site.
Prior to the expansion project of the 80,000-square-foot Bentonville facility, many US-based customers were being serviced in Mexico through an outsourced repair relationship inherited from Motorola Solutions. In 2017, Zebra permanently transferred those product lines and their respective customers to the Bentonville facility. The company has also invested approximately $3 million in the renovation and modernization of the 28th Street location.