Zebra Technologies Corporation announced the company was voted a top software vendor across 17 categories in Retail Information Systems (RIS) 2021 Software LeaderBoard.
This includes sixth-best overall in the Top 20 category.
This is Zebra Technologies’ second consecutive year featured in the LeaderBoard.
The company ranks in the Top 10 in many categories including total cost of operation, quality of support, quality of service and technology innovation. It is currently ranked sixth overall – maintaining its standing from last year – out of hundreds of software vendors.
Also prominently featured in the LeaderBoard is Zebra’s most recent acquisition, Reflexis Systems, the leading provider of intelligent workforce management, real-time communication, and task management solutions for multi-site organizations in retail, food service, hospitality and banking.
Reflexis ranked in the Top 20 overall and scored in the Top 5 across 27 categories including technology innovation, total cost of operation, return on investment, leaders in recommendation and customer satisfaction in multiple areas.
Of note, Reflexis ranked No. 1 for ease of installation and integration, ease of administration and maintenance, and recommendation by mid-size retailers.
“The outstanding rankings we achieved in the 2021 RIS Software LeaderBoard are a true testament to the impact of our ‘customer-first’ culture,” said Murtaza Ghadyali, SVP of Customer Success at Reflexis, now part of Zebra Technologies. “We are dedicated to working with our customers beyond implementation, driving innovation to simplify tasks for front-line workers globally. We are pleased Zebra and Reflexis are represented so prominently in this year’s LeaderBoard.”
The annual RIS Software LeaderBoard evaluates leading retail technology vendors and ranks their offerings alongside customer reviews and feedback.
Combined, Zebra and Reflexis secured top rankings in 39 categories such as:
- Large vendors overall;
- Technology innovation;
- Quality of support;
- Quality of service;
- Total cost of operations