07.13.21
Reflexis Systems (now part of Zebra Technologies) announced Vera Bradley has selected Reflexis Appointments to provide a tailored experience for its customers, enabling them to select an in-person or virtual shopping session. Reflexis Appointments also helps stores stay in compliance with evolving state and municipal mandates throughout the pandemic.
Vera Bradley will utilize Reflexis Appointments to streamline and improve the customer shopping experience. Customers can book time slots on Vera’s website to shop in-store or virtually from home, schedule curbside pickup and join on-site queues for walk-in service.
“Reflexis Appointments lets customers initiate and choose their shopping experience, and our stores have benefited from this customized approach,” said Kelly Brown, VP of stores, Vera Bradley. “This helpful technology ensures we have the right employees in place to meet our customers’ needs, and feedback has shown shoppers plan to continue using this personalized approach in the future.”
Booked appointments are automatically accounted for in labor forecasts and schedules to ensure the right staff with the right skills are available to meet customer demand.
Vera Bradley will utilize Reflexis Appointments to streamline and improve the customer shopping experience. Customers can book time slots on Vera’s website to shop in-store or virtually from home, schedule curbside pickup and join on-site queues for walk-in service.
“Reflexis Appointments lets customers initiate and choose their shopping experience, and our stores have benefited from this customized approach,” said Kelly Brown, VP of stores, Vera Bradley. “This helpful technology ensures we have the right employees in place to meet our customers’ needs, and feedback has shown shoppers plan to continue using this personalized approach in the future.”
Booked appointments are automatically accounted for in labor forecasts and schedules to ensure the right staff with the right skills are available to meet customer demand.