The provision of the 76,000 next-generation TC75 devices is at the center of a £130 million technology investment program, which will be implemented over five years.
The PDA investment will transform operational efficiency in the processing, delivery and collection services of Royal Mail and Parcelforce Worldwide. Roll-out of the devices will begin in summer 2015.
The new next-generation TC75 devices will:
• Improve customer service by providing sender and recipient with greater visibility on the journey of their parcels. The PDA will be used to scan all barcoded items from processing to delivery.
• It will have a larger HD screen with improved signature capture technology.
• Increase operational productivity with faster scanning, extended 10-hour battery life.
The new PDAs and technology is aligned with Royal Mail’s investment in automated parcel sortation, which also involves scanning technology and is being rolled out at approximately 20 of the UK’s busiest mail centers.