Available to US and Canadian customers, the mobile-friendly platform features an easy to navigate user interface which includes the ability to view order history, re-order product from a personalized product catalog, and check shipment status of open orders. The new platform is also available to French and Spanish speaking customers.
“Increasingly customers want to interact via their mobile devices to improve productivity – either to check their order history, track a shipment or reorder common products while on the go,” said Penny Holland, VP of marketing, North American Inks, Sun Chemical. “They just need a quick, mobile-friendly solution to answer their questions and support their needs. We’re pleased to enhance our online platform for customers with mobile capability to better meet their needs and further enhance their experience with Sun Chemical.”
Existing customers can sign up online at SunSupportOnline.com. The process will require registration and verification by Sun Chemical.