The collaboration delivers a solution to enable an efficient mobile shopping experience, providing customers with the convenience of a fully autonomous shopping experience, thus minimizing queue times for large and small transactions. Combining Checkpoint’s 50 years of loss prevention experience, with Supersmart’s proprietary algorithms and image capture and Bizerba’s technology for retail, customers are assured of an improved shopping experience without the frustrations and delays of crowded stores and long queues. Additionally, retailers are assured they can continue to utilize the full portfolio of Checkpoint source tagged merchandise and high-theft solutions to protect their most targeted merchandise from potential theft and organized retail crime.
A recent ECR report titled, Self-Checkout in Retail: Measuring Loss, found retailers have a desire to move towards self-checkout, scan and go and other frictionless solutions. However, the ECR study concludes that although retailers may be augmenting customer satisfaction, the risk of shrink rises significantly. As the report finds, utilization of the new technologies increases shrink by 50% to 60%.
“Together we can provide solutions to improve customer satisfaction while at the same time providing the loss prevention options our clients rely on, without having to overhaul their current EAS or source tagging programs,” said Alan Tamny, global director of product management, Checkpoint Systems. “This enables retailers to shift towards this new technology in a controlled way helping to maximize convenience and minimize loss.”
“Self-checkout not only improves the shopping process but improves the overall shopping experience,” said Yair Cleper, founder and CEO of Supersmart. “With our AI-based technology, Bizerba’s industry-leading solution for retail and Checkpoint’s product protection, we offer customers and retailers alike the next generation of a frictionless shopping experience.”
A demonstration of the first such collaboration will be shown at the National Retail Federation Big Show Jan. 13-15 at Checkpoint Solutions’ Booth 4373 and Bizerba’s Booth 4905.
Interested parties can visit Checkpoint’s Customer Experience Center by registering here.